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Privacy Policy

Welcome to our Privacy Policy. Your privacy is critically important to us.
 

It is KNM Virtual Solutions’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.knmvirtual.com (hereinafter, "us", "we", "our site", "KNMVirtual.com", or "https://www.knmvirtual.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.


This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions. 

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Your acceptance of Our Privacy Policy is deemed to occur upon your first use of the Website. If you do not accept and agree with this Privacy Policy, you must stop using the Website immediately.

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1. Website Visitors
Like most website operators, KNM Virtual Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KNM Virtual Solutions’ purpose in collecting non-personally identifying information is to better understand how KNMVirtual.com’s visitors use its website. From time to time, KNM Virtual Solutions may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

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2. What Does This Policy Cover?
This Privacy Policy applies only to your use of KNMVirtual.com. It does not extend to any websites that are linked to from KNMVirtual.com (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.


We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

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3. What Data Do We Collect?

Some data will be collected automatically by KNMVirtual.com (for further details, please see the section below regarding our use of Cookies), other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out in Section 4. 

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Depending upon your use of KNMVirtual.com, We may collect some or all of the following data:

  1. Name;

  2. E-mail Address;

  3. Phone Number;

  4. Contact Address;

  5. IP address (automatically collected);

  6. Web browser type and version (automatically collected);

  7. Operating system (automatically collected); and,

  8. A list of URLs starting with a referring site, your activity on KNMVirtual.com, and the site you exit to (automatically collected).

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4. How Do We Use Your Data?

We use your data to provide the best possible services to you. This includes:​

  1. Supplying our services to you;

  2. Personalizing and tailoring our products and services for you;

  3. Responding to communications from you;

  4. Supplying you with emails (e.g. newsletters, alerts, promotions, etc.) that you have subscribed to (you may unsubscribe or opt-out at any time by unsubscribing directly through the e-mail like or sending an e-mail to knmvirtual@gmail.com);

  5. Market research; and,

  6. Analyzing your use of KNMVirtual.com to enable us to continually improve KNMVirtual.com and your user experience.

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In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data.

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With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the CAN SPAM Act and the GDPR.

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Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.  We will only process your personal data if at least one of the following basis applies:

  • You have given consent to the processing of your personal data for one or more specific purposes;

  • Processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation to which we are subject;

  • Processing is necessary to protect the vital interests of you or of another natural person;

  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

  • Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

 

5. How and Where Do We Store Your Data?

We only keep your data for as long as we need to in order to use it as described above in Section 4, and/or for as long as we have your permission to keep it.  In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the purposes described in Section 4.

 

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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6. Do We Share Your Data?

We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymized and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

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In certain circumstances We may be legally required to share certain data held by us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.​

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7. How Can You Control Your Data?

When you submit information via KNMVirtual.com, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails, managing your account, or by requesting list removal to knmvirtual@gmail.com.

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8. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given It

You may access KNMVirtual.com without providing any data at all. However, to purchase services through KNMVirtual.com, you may be required to submit or allow for the collection of certain data.

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You may restrict your internet browser’s use of Cookies. For more information, see Section 9.

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You may withdraw your consent for Us to use your personal data as set out in Section in 4 at any time by contacting us using the details set out in Section 13, and we will delete your data from our systems.  However, you acknowledge this may limit our ability to provide the best possible products and services to you.

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9. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact us for more details at knmvirtual@gmail.com, or using the contact details below in Section 13. 

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10. Cookies

KNMVirtual.com may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of KNMVirtual.com and to provide and improve our products and services.  By using KNMVirtual.com you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use analytic services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling us to better understand how people use KNMVirtual.com. 

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11. Summary of Your Rights

Under the GDPR, you have:

  • the right to request access to, deletion of or correction of, your personal data held by Us;

  • the right to complain to a supervisory authority;

  • be informed of what data processing is taking place;

  • the right to restrict processing;

  • the right to data portability;

  • object to processing of your personal data;

  • rights with respect to automated decision-making and profiling (see section 14 below).

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To enforce any of the foregoing rights or if you have any other questions about KNMVirtual.com or this Privacy Policy, please contact us using the details set out in Section 13 below.

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12. Automated Decision-Making and Profiling

In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.

 

The right described above does not apply in the following circumstances:

  • The decision is necessary for the entry into, or performance of, a contract between the You and Us;

  • The decision is authorized by law; or

  • You have given you explicit consent.

 

Where we use your personal data for profiling purposes, the following shall apply:

  • Clear information explaining the profiling will be provided, including its significance and the likely consequences;

  • Appropriate mathematical or statistical procedures will be used;

  • Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and

  • All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

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13. Contacting Us

If you have any questions about KNMVirtual.com or this Privacy Policy, please contact us by email at knmvirtual@gmail.com. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under Section 9, above).

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14. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on KNMVirtual.com and you will be deemed to have accepted the terms of the Privacy Policy on your first use of KNMVirtual.com following the alterations. We recommend that you check this page regularly to keep up-to-date.

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